Error in Modular Messaging 2.0

[84Mike]

Line device call cc_MakeCall, failed on Channel 28, Error:- Error reason = 258 - Incompatible destination.

This is copied from the event viewer. Has anyone seen this error, and have more info?

 

[KenMeans]

sounds like it does not know the number it is dialing or the PBX does not know what to do with thw dialed number

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[84Mike]

Thanks, Ken. But, this suddenly started happening. It happens when I try to transfer from the names directory. I have set to "Transfer to invalid" in VMSC. When caller attempts to transfer, the MM says "That extension is busy." Any other thoughts? Thanks again.

 

[KenMeans]

Well it must be hearing a busy or reorder when it tries to transfer to the number from the PBX

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[ken07734]

could you be transfering to the defined operator which may not be valid?


just a thought.

 

[84Mike]

No, this happens when transferring to any extension from the names directory.

 

[84Mike]

Problem solved. I must have fat-fingered something without realizing it. Call setup in VMSC was set to U-Law, instead of A-Law. We are using E1-qsig, so it must be A-Law. Transferring again with no problem.

 

[Irish1Pat]

Makes sense because QSIG uses the 28th channel as a "pseudo DSE port" to transfer. Without the 28th port working in QSIG, you will experience several varied issues.