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Error in mgt console adding AD groups or users

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rjs

MIS
Apr 6, 1999
632
US
MFXP 1, FR2 on W2K SP4
AD Windows 2003 R2 servers

I am migrating from a NetWare backend to a Windows backend and have run into a problem on my Citrix servers. I cannot seem to add and AD-based groups or users as Citrix administrators or to published applications in Citrix. When I attempt this, I get an error:

Cannot collect required user account information for some or all of the accounts from this domain. These users will not be added to the configured accounts list.
Error code: c01800001/1

I had removed the NetWare client on the Citrix server, changed the GINA accordingly and then joined the domain. I also removed the NW tree name from the Farm properties. The Citrix management console does not seem to have a problem showing users and groups from the AD tree, I just cannot add them. Also, I have no problems logging into Citrix with my AD account.


R.Sobelman
 
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