hugof
Technical User
- Apr 2, 2013
- 1
- 0
- 0
Hello,
We are encountering an issue with symposium and I cannot find an explanation anywhere for this problem, and our provider normally falls back to rebooting the system, which isn't always the best way to go about it.
I received the following error messages when trying to change primary supervisors or skillsets for an agent.
"Error: Unable to save the users details.-2147221499:The system is unable to complete the desired action. [5]:IceUsers.Users.1"
"Error: Unable to save the users skillsets.-2147221499:The system is unable to complete the desired action. [5]:IceUsers.Users.1"
If anyone has ever encoutered this before, some ideas would be great.
CCMA - 8.0.0.205
Let me know if you require any more information.
We are encountering an issue with symposium and I cannot find an explanation anywhere for this problem, and our provider normally falls back to rebooting the system, which isn't always the best way to go about it.
I received the following error messages when trying to change primary supervisors or skillsets for an agent.
"Error: Unable to save the users details.-2147221499:The system is unable to complete the desired action. [5]:IceUsers.Users.1"
"Error: Unable to save the users skillsets.-2147221499:The system is unable to complete the desired action. [5]:IceUsers.Users.1"
If anyone has ever encoutered this before, some ideas would be great.
CCMA - 8.0.0.205
Let me know if you require any more information.
