Error connecting to Arcserve 11.5 sp3 Agent - Linux

[HupAhh]

Hi,

I've recently upgraded to Arcserve 11.5 sp3 and I'm having trouble getting the agent to work on 2 Fedora Core 7 Linux servers which were working previously with Arcserve 9.5.

I get a warning when I do the install saying the OS is not certified to run the agent but I got that with all my other Linux installs and have had no issues...the install just continues, I can see the process running and the server is listening on port 6051.

However when I try to add the server to the Arcserve Manager I get the error: Lost connection with <<hostname>> (IP Address). Do you want to try to reconnect?

As I said I'm running the agent on Red Hat Enterprise 4, CENTOS 4.6 with no issues but it won't work on my Fedora 7 boxes.

Anyone ever come across this?

Thanks,
P

 

[rampa03]

Hi,

This type of error usually occurs when the OS version is not certified/compatible with ARCserve. I could'nt find fedora anywhere in the CA linux agent comp matrix

http://supportconnectw.ca.com/public/storage/infodocs/basb115linux/basb115linux-compmatrix.asp

(check under agent for linux)

Parasuraman