Error code while at windows update page

[azpctech01]

Has anyone encountered this error when going to this site?

http://v4.windowsupdate.microsoft.com/catalog/en/default.asp

Windows Update has encountered an error and cannot display the requested page.Error Code(0x80072F76)



It's been my policy to view the Internet not as an 'information highway,' but as an electronic asylum filled with babbling loonies."

 

[bcastner]

It is in a class of errors that are a little bit hard to nail down, but doable:

http://www.updatexp.com/0x800A138F.html

 

[bcastner]

Though try these steps first:

This error is proxy/firewall related, so double-check your firewall/proxy settings. Try disabling your firewall and see if the error persists. CheckPoint Firewall is one product that is a known culprit of this error. Make sure that TCP/IP ports 80 and 443 are open in both directions. Make sure your firewalls are not blocking scripting functions on web site. This error is the result of your PC's inability to connect to a component of the Windows Update site. Disable all 3rd party applications (like Anti-Virus software) before accessing the site. Here are a few ways to try to resolve this issue:

Suggestion 1
===========

Check your HOSTS file (it may also be called HOSTS.SAM) and make sure you don't have any static IP entries for the Windows Update web site listed in the file. If you are running Win98/ME, the HOSTS file will be in this folder:

C:\Windows

If you are running WinNT/2K/XP, it will be in this folder:

C:\WINDOWS\system32\drivers\etc

You can use Notepad to open the HOSTS file. You may need to "tell" Windows to use Notepad to open the file.

Applications like web accelerators, TweakMasterDNS, etc. can add static IP entries for the Windows Update site into your HOSTS file and when this happens you will get the 0x80072F76 error message.

Suggestion 2
===========

Check your firewall/proxy settings and also try disabling your firewall. This error is the result of your PC's inability to connect to a component of the Windows Update site. Disable all 3rd party applications (including anti-virus) before accessing the site.

Suggestion 3
===========

You may be able to resolve this issue by adding the following Web sites to the trusted sites list in Internet Options:

http://Windowsupdate.microsoft.com

http://V4.Windowsupdate.microsoft.com

https://v4.Windowsupdate.microsoft.com

(Note: The https is correct)

http://Download.Windowsupdate.com

To add these web sites to the list, follow these steps:

1. Open Internet Explorer.
2. Click "Tools," and then click "Internet Options."
3. Click "Security."
4. Click the Trusted Sites icon.
5. Click "Sites."
6. Clear the check box "Require server verification (httpsfor all sites in this zone."
7. Add all four sites listed above.

Suggestion 4
===========

This issue may be resolved by adding the Windows Update sites to the exceptions list in the Internet Options Proxy Settings.
To access the Exceptions settings:

1. Open Internet Explorer
2. Click "Tools" and then click "Internet Options."
3. Click "Connections" and then click "LAN Settings."
4. Click "Advanced" and add windowsupdate.microsoft.com; v4.windowsupdate.microsoft.com, and download.windowsupdate.com to the exceptions list.If you run other proxy/firewall software, then add the sites to the exception list for those applications as well.