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Error CMS : Help pleaaaaase

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zohr888

zohr888

Technical User
May 29, 2014
12
MA

hello everyone,

could you please help me, when I run CMS I block with the following message:

Error: -21472211 -Info. colonne
Location:frmMain:InitLogin

Note: this is just after the migration to office.365 (microsoft 2013)
 
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Usually deleting the cache will solve these issues. Make sure you have no acs* processes running (check task manager), then delete the C:\Users\User\AppData\Roaming\Avaya\CMS Supervisor R16\Cache\CVS_Cache.tmp file
 
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