Error: ActiveX component cannot create object

[shelbyer]

Please help. One of the functions of the software that we write is that it sends email through Microsoft Outlook. Outlook 2003 seems to be giving us a problem. When one of our users tries to send email through our software, they get and error: 429, activex component cannot create object. The executable that we use to send email was written in VB6.

Our research turned up this fix

http://support.microsoft.com/default.aspx?scid=kb;en-us;195826

which worked on one machine. It did not work on the second machine. Both machines have the exact same version of Microsoft Outlook 2003 and both users are the administrator. The second machine turns up the same error even w/the fix implemented.

Any ideas????

Thanx for all your help

 

[SleepDepD]

I've gotten that error when software I'd developed needed OCXs or DLLs that were missed in the install. I use the "Package & Deployment Wizard" that comes with Visual Studio 6.0 (in the Tools folder on the Start menu) or InstallShield's VB wizard to make sure I get all the dependencies--but sometimes even those missed things. I'd sugguest (if you haven't already) making sure all the files used in API calls are included. Also, one of the files that IS included might be calling one that's NOT included.