Error 9003 Unable to execute command

[AdeyWheway]

Hi there,

I've recently set up ArcServe 9 for Windows (trial version) on a Windows 2000 server running Service Pack 4. I then purchased a license and upgraded ArcServe to a fully working copy.

I run one backup job that backups up the local drives of my server to a directly connected SCSI tape device.

I have a pre backup script that stops a service on the server prior to the backup and a post backup script that re-starts that service once the backup completes.

The backup works fine and the services start / stop ok.

However every time the backup runs I get 2 entries in the backup activity log stating 9003 Unable to execute command. (CMD=15:13:34, EC=unable to find command). This entry appears as the backup starts and when it finishes.

Originally I traced this to the time I created the job being put in the pre and post backup script fields. However, these now have valid script file names listed in them instead.

I have cleared the pre and post backup scripts fields and re-reinstalled ArcServe 9 from scratch with no joy.

Any thoughts or suggestions appreciated!

Thank-you.
Adrian.

 

[mohamdr]

Hi
This problem has benn included in 9.01 update apply it from the link

http://support.ca.com/Download/patches/basb9/QO38491.html

also try to recreate the job without using the Wizard

regards,
mohamdr

 

[AdeyWheway]

Applying that patch did the trick!
Thanks,
Adrian.