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Error 629 and RNAAP

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Apr 18, 2002
102
US
Just bought a new machine for a satellite office. Got an HP Vectra with Windows 98 and Office XP professional edition. Have an email account with Earthlink.net. I couldn't get the machine to connect, so I called Earthlink. I kept getting Error: 629, You have been disconnected from the compueter you dialed. Their customer service guy indicated that RNAAP running in the background will not allow me to connect. This seems to be a problem for HP's. Anyone got any ideas on this one?
 
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