Error 501

[micker377]

WinXP SP2 - I.E 6.01 - Outlook Express

When I try to change the font of a "reply" (Format/font), this is the error I get. I tried Thunderbird (didn't like it), and didn't have the problem. Don't know when it started, I know changing the font used to work.

 

[jayfranklin]

Sounds like file corruption, try reinstalling Outlook Express...



Hope this helps,


Jay Franklin - Fgn.nx@sympatico.ca - E-mail me if you must.

 

[micker377]

First thing I tried - re-installed I.E. from SP2 CD.

 

[jayfranklin]

Hehe... Try contacting Microsoft...


Seriously, if you want something stable you should try to adjust to Thunderbird...


Jay Franklin - fgn.nx@sympatico.ca

 

[micker377]

Actually I did try Thunderbird, didn't like it. However, fonts worked OK, that's how I knew it is a O.E. problem.

 

[jayfranklin]

Yep, it's the best out on the net...


Very stable...

Jay Franklin - fgn.nx (at) sympatico.ca

 

[bcastner]

http://support.microsoft.com/kb/q185394/

 

[micker377]

Bill, that didn't help. It describes a different problem "unknown error" (for tcp/ip problems). Mine just says: Error 501
Permission Denied

I am sole user/administrater.

I don't need permission! My computer! My computer! <grin>

 

[jayfranklin]

Try contacting Microsoft...


It's your best chance on solving the problem.


Jay Franklin - fgn.nx (at) sympatico.ca

 

[bcastner]

micker377,

I think the error message is real. It may have to do with a lack of SYSTEM permissions. A related issue but the same fix I would try:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;259151

But remember:
thread779-923312

And best Holiday wishes to you, sir.
Bill Castner

 

[micker377]

Bill, that link describes a repair for "Security" on NTFS, I'm using Fat32.

jayfranklin, went ahead and e-mailed MicroShaft - shall I hold my breath?

 

[bcastner]

Until Monday. Most of the Microfolks are not in the office.

But go ahead and send your own query with my second link.

Best wishes,
Bill

 

[micker377]

Are "Microfolks" related to the Keebler "Elves"?

Hey - it's been an exausting last few days!

 

[bcastner]

micker377,

They are normal flesh and blood humans, despite their reputation.

As an MS-MVP I deal with them daily it seems at times, but overall just a really great group of people.

The IE team is always swamped with questions. So you have to be a little nice about an IE question.

I know you now how to use IEFix, and setting the option for sfc /Scannow seems wise. I just want to make sure the font is in fact there.

I would be very interested if using notepad and changing fonts raises the same issues. There is a lot of malware doing notepad.exe replacements at the moment as a vector.

Bill

 

[micker377]

I was just kidding about Microsoft service. They are good. You take a million computers and a million different cards, and they are supposed to make it work? I had a problem a few years ago with Win98, it took 5 or 6 e-mails and 2 hrs. on the phone to find a duplicate dll.

I already ran IEFix and SFC. NotePad works fine (as does MS Word). I guess I'll wait to see if MS has any solution. I down loaded I.E.6 and will try (next week) a complete re-install of first O.E., and if no help all of I.E.6.

 

[bcastner]

What bothers me is the 501 error. I do not see a direct link between a font change and this particular error.

But see, for example:

http://www.orcon.net.nz/help/kb/email/oex/3891/

To me, this is a DNS resolution error independent of a font change.

I do not doubt you, it just does not make a lot of sense why this particular error show be thrown by IE.

 

[micker377]

That's why I am confused also. I don't even get to select from the font page, as soon as I click on the Font (format > font), I get the error box. A few more things I have found: when the error box pops up, I can move it, and behind it is the regular box with the size and style colums shown, but no fonts are listed. Also (although I don't see any connection), on options > cleanup it shows: "total files listed 0", and "wasted space 0%".

 

[bcastner]

Odd.

I hope Microsoft gives you a clean answer. I am curious still.

If I see something that seems germane to the issue I will of course post it.

Best Holiday wishes to you micker377,
Bill Castner

 

[micker377]

Thanx - Have a Happy New Year!

 

[sunrisecc]

I have run into the same problem. However in my situation, the FORMAT toolbar in OE allows me to change fonts etc.

I do not have a solution to the original problem which I now share.