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error 3820 invalid file header signature

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lakbossa

Technical User
Jul 3, 2002
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need help with this one..

when i try to run restores, i get this error 3820 on two seperate servers connected to the same library.

im running Brighstor 11.

things ive noticed: this only happens when more than one tape is involved with the restore. so is it a spanning issue?
i have another job that restores fine because its a single tape.

things ive tried:
cleaning the tape heads
replacing the database with a blank database, im running out of ideas and might have to call CA...
Thanks to all who respond.
 
one more thing...i can run merges with no problems..
 
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