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Error 20265 on BES. Sporatic non deliver of mail and calendar to users

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WildTurkey101

IS-IT--Management
Oct 21, 2010
6
US
Users are sporatically not getting email to their Blackberry's. We Use MS Exchange. The following error appears in the Blackberry Enterprse Server application event log. Any ideas?:
Event Type: Warning
Event Source: BlackBerry Messaging Agent NEO Agent 2
Event Category: None
Event ID: 20265
Date: 1/20/2011
Time: 10:23:09 PM
User: N/A
Computer: YeeHa
Description:
The description for Event ID ( 20265 ) in Source ( BlackBerry Messaging Agent Agent 2 ) cannot be found. Either the component that raises this event is not installed on your local computer, or the installation is corrupted. You can install or repair the component on the local computer, or contact the component manufacturer for a newer version.

If the event was saved from another computer or forwarded from a remote computer, you might have to include display information with the events when saving them or when setting up the forwarding s {Linda.Blair@exorsist.hll} MAPIMailbox::Send(ppMAPIMessage) - SubmitMessage (0x80004005) failed.
 
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