Error 1402 Help Help

[Diggar]

I have XP Home and have been trying to install office 2003 and get almost to the end then get this error message:

rror 1402. Setup cannot open the registry key
UNKNOWN\MsoHelp.HtmlHelp\CLSID. Verify that you
have sufficient permissions to access the registry

I have searched the internet and found this has happened to many people. I am logged on as administrator but cannot get passed this point.


I have virused & malware scanned the computer and it is clean. I asked Microsoft and they had no good answer.

If there is anyone out there that can help I would greatly appreciate it.

Thanks

 

[m33sta]

Have you come across this one

http://support.microsoft.com/?kbid=236427

 

[linney]

Verify that you have sufficient permissions to access the registry". There is a big clue in that message. The Registry has Permissions for every Hive and Key, you will have to make sure that your User Group is listed with appropriate access permission to the key that is being accessed or written. Even though you are logged on as the Administrator, or a user with administrative permissions, it is often the case that the Administrator etc., for some unknown reason is not listed in the relevant registry key location.

How To Reset Security Settings Back to the Defaults

http://support.microsoft.com/?id=313222#appliesto

How to use an Office XP Setup log file to troubleshoot Setup problems in Office XP

http://support.microsoft.com/kb/296603/

OFF2000: Transform Provides More Descriptive Error Messages

http://support.microsoft.com/?scid=kb;en-us;230903&spid=914&sid=1339

Follow the Office links on the left of this page.
Microsoft Help and Support

http://support.microsoft.com/default.aspx?ln=en-au