err trk 238 34 1

[carlosEM]

this err tells about a far end dialing failure because of off hook or exceeding threshold. I know it's minor, but would this be caused from my trunks or other end. it just seems to not explain it well. err trk 238 34 1

 

[KCFLHRC]

Does this help

TRK238 tn
Far-end dialing failure. The near end did not receive sufficient digits
to be able to complete the call. This can be caused by either of
the following:
ã
the far-end remained Off-Hook without sending any digits as faulty
hardware caused a false seizure
ã
a sender was stuck, causing the inter-digital interval to exceed a
threshold
ACTION:
Contact your technical support group for help in
informing the far-end personnel.

 

[carlosEM]

It did help. Gave a clear answer to my thougts,but Customers equipment for raw data not working,could not collect info. THANK YOU!