Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Epson 1250 scanner twain problem

Status
Not open for further replies.

twixer

Technical User
Nov 1, 2003
5
GB
I own an Epson Perfection Photo 1250 scanner and have lost the ability to
use the scanner due to the message “please install the supported Twain
driver” this comes up when attempting to use the Epson software “Smart
panel” and in other applications such as Adobe’s Photoshop the scanner
does
not appear under the “import” menu, I have tried every single suggestion
from the Epson support line with no luck whatsoever, I have started in safe
mode, uninstalled the Epson twain driver and another folder from within
windows/twain-32 called epfb5 as instructions from scansoft’s web
help then reloaded the latest drivers from Epson and also the latest twunk
and twain files also.I have also uninstalled all Epson scanner software and
then did a registry clean up then reinstalled all relevant software, and
yes I was careful about having the scanners USB plug removed until the
software was installed one last thing I was asked to check for the
msblaster worm as this may cause these symptoms, and no my system Windows


Regards Ron............
 
Ron,

Try this:

1. Download latest driver

2. Uninstall the driver.

3. Complete uninstall the scanner thruogh System Properties (hold down the Win key and press pause OR right click on my computer->properties). Goto hardware -> Device Manager. Locate your scanner. Remove it.

4. Reboot your PC.

5. Install latest driver.

6. Try it out

Good luck §;O)


Jakob
 
Hi dkdude
I have tried this and had no success, remember I have tried all suggestions from the Epson helpline and had no success, on checking newgroups they are littered with this problem and I have no fix as yet!. cheers.... ron
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top