ePO problems

[patrick340]

I'm having a problem getting the ePO agent installed on some NT workstations but not all of them. . When I send the agent install I can see where it starts the install of the agent but it keeps bombing out on the workstation Below is a part of the log file file. Any ideas on this? It seems like a rights issue. I've tried the ePO, Domain admin and local admin credentials nothing worked. I'm running ePO 3.02sp a and workstations NT 4.0 with SP6a

Pkg Common 206 RegQueryValueEx (System\CurrentControlSet\Control\ProductOptions\ProductSuite) error 2: The system cannot find the file specified.
20040723145317 I Pkg Common 206 CreateEvent (MCAFEE_FRAMEWORK_SUCCESSFUL)
20040723145317 E Pkg Common 206 RegQueryValueEx (System\CurrentControlSet\Control\ProductOptions\ProductSuite) error 2: The system cannot find the file specified.
20040723145317 I Pkg Common 206 CreateEvent (MCAFEE_FRAMEWORK_INSTALL_COMPLETE)
20040723145317 I Pkg Common 206 ReleaseMutex (EPOWStub32Mutex)
20040723145317 I Pkg Main 206 StartService (NAIMServInst)
20040723145317 E Pkg Main 206 StartService error 1058: The specified service is disabled and cannot be started.
20040723145317 I Pkg Main 206 END 1603

 

[jfp23]

Have you tried to do a manual agent install on one of the machines that your having a problem with?