EPO and WIN98

[bulkmail]

I have installed epo on several Win98 computers. I get a report back from the agent for System Information, Epolicy Orchestrator Agent, and Product Coverage Reports. But I do not get a report back on the actual VS software. I have VS 4.5.1 SP1 installed on all Win98 comps. Does anyone know why?

Thanks,

BM

 

[AVChap]

Have you updated the .NAP file in ePO? Load the one that was included in SP1.

AVChap
... my $1 worth of advise, 2cents isn't enough due to inflation

 

[bulkmail]

Ahh, yes...no, but i will now.

thanks,

BM

 

[bulkmail]

Still not working. I must have the wrong NAP.

 

[VictorySabre]

I haven't seen this problem on a Win98 PC, but I have seen it on WinNT and Win2K PCs at my place. There are several things you could try, but these are untested on Win98...again since I have experience with NT/2K only, I don't know how well it will work with Win9x. (Use with caution)

1. I believe there was a hotfix that included the functionality to request a full properties retrieval when performing an Agent Wakeup Call. Give that a try.

2. If your Agent Wakeup Call doesn't have that option, you can always do it manually by deleting the FULLPROPS.INI and restart the PC to have the ePO Agent repopulate the file.

3. The other thing you can do is uninstall the ePO Agent, uninstall VirusScan, reboot, edit the Registry and remove the entries for Network Associates where it refers to ePolicy Orchestrator and VirusScan, reboot, reinstall VirusScan, then reinstall ePO Agent.

Good luck!