ePO agent and WinXP

[cprice82383]

I am able to manage the ePO agent with win2K boxes, but not with winXP boxes. I am able to communicate with the machines and I can install software, but for winXP machines the ePO agent icon is not present. What could this be caused by? I would appreciate any help you can give.
Thanks, cprice@olivet.edu

 

[AVChap]

What version of ePO are you using? For XP it should be at least 2.5 SP1 AVChap
... take my advice, I don't use it anyway!

 

[cprice82383]

Yes, it is ePO 2.5
cprice82383

 

[macpiano]

I have a smiliar problem. We have virusscann 4.5.1 and I cannot install the agent through the console. POaginst is there but it always fails. BTW I cannot regedt32 into the xp either. All the registry items are grayed out. I installed my domain admin acount locally onto the xp computer any idea what is going on?

thanks
Gary

 

[AVChap]

For Windows XP, you need VirusScan 4.5.1 SP1. Download the SP from the NAI web site.

HTH, AVChap
... my $1 worth of advise, 2cents isn't enough due to inflation

 

[macpiano]

I do have the latest service packs etc. I confirmned that with NAI. I added my domain admin account to the local computer. I added my domain account to the local security policy. I sent the agent out with local credentials. Nothing touches this baby.

thanks
Gary

 

[macpiano]

I found the answer. In windows xp pro the registry key system\currentcontrol\control\winpipeservers\winreg is not there as it is in windows 2000. As soon as I added the key the epo agent had no trouble installing as well as another software package that I needed to install remotely.

Gary