EPO 3 ---> 3.02a Upgrade Problems.....

[Milby]

Hi All,

After upgrading our server to EPO3 SP2a we are having various problems with deployment of agents and software.

I have managed to resolve most of the issues, but still cannot actually roll out any products from the repository. Here is a sample of one of the agents log files during the deployment task:

************************************************************
05 July 2004 10:12:51 Info Scheduler Scheduler: Invoking task [Deployment]...
05 July 2004 10:12:51 Info Script Checking update packages from repository Voyager Distribution.
05 July 2004 10:12:53 Info Script Initializing update ...
05 July 2004 10:12:53 Info Script Verifying catalog.z.
05 July 2004 10:12:53 Info Script Extracting catalog.z.
05 July 2004 10:12:53 Info Script Loading update configuration from: Catalog.xml
05 July 2004 10:12:54 Info Script Can't get uninstall command from plugin area.
05 July 2004 10:12:54 Info Script Can't get uninstall command from plugin area.
05 July 2004 10:12:54 Info Script Checking for software conflicts.
05 July 2004 10:12:54 Info Script Product Conflict: EPOAGENT3000 will not be installed.
05 July 2004 10:12:54 Info Script Product Conflict: VIRUSCAN7000 will not be installed.
05 July 2004 10:12:54 Info Script Update Finished
05 July 2004 10:12:54 Info Script Closing update session.
05 July 2004 10:12:55 Info Scheduler The task Deployment is successful
05 July 2004 10:12:55 Info Scheduler Scheduler: Task [Deployment] is finished
*********************************************************

Not sure where to go from here - have searched for similar errors but nada so far.

Thanks in advance for your help!!!

 

[Milby]

Also am getting update problems from machines already setup.

They cannot update from the repository and are receiving the

"error in sitelist.xml"

problem. This is from ALL existing distributed repositories. (After a clean pull / replication)

The only way I could get around this was by erasing the master repository (in %system%\Program Files\Network Associates\ePO\3.0.1\DB\Software)
and re-downloading all the files, after which updates seem to work. However this does me no good because I have to re-import all of the products to the master and Im not sure if it will cause other issues.

Don't know why all this is happening - I have applied the patches exactly as it says on the tin.

Thanks in advance for your help.