EPO 3.0.1 Event parser service started and stopped ...

[HansL]

Hello,

after a change of the domain administrator password I have problems starting the EPO services.

I changed the "Log on As" to the new administrator password.

When I try to start the Mcafee Epolicy Orchestrator 3.0.1 Event Parser service I get this error :

The Mcafee Epolicy Orchestrator 3.0.1 Event Parser service on local computer started and then stopped. Some services stop automatically if they have now work to do ..

Both the dependencies (MSSQLSERVER + NT LM Security) are running.

There are no application events. (event viewer)

Has anyone encountered this so far ?

Thanks

Hans

 

[HansL]

I found it guys

Cause of this problem
Changed the administrator password, but have not used CFGNAIMS.EXE to change it for the ePolicy Orcehstrator installation. The database password does not change automatically if the NT account has been modified.

Run CFGNAIMS.EXE
NOTE: CFGNAIMS.EXE is located in Program Files\McAfee\ePO\2.0