EOS status

[msk69]

Hi All.
I tried to search through avaya official website using the BP ID but could not found all the information at one place most of the information still missing.
I wanted to know ONLY the End Of Support dates of below Avaya Software/Hardware

CM 8.1
Session and System Manager 8.1
ACR 15.1
AES 8.1.3
CMS 18.1
AEP 7.2.3
POM 3.1.3

I will be thankful if somebody could send the exact end of support date of these...

 

[Sean655]

You can search for lifecycle on the avaya support page and get the pdf that shows the dates you're looking for.

https://download.avaya.com/css/public/documents/100172510

 

[jimbojimbo]

Note: End of Manufacturer Support for Software for CM8.1.3 was extended out until 23 Mar 2023. This also applies to SMGR/SM. No End of Services Support has been published as far as I am aware. As Sean655 pointed out, see the lifecycle maintenance document. For 8.x the key factors for end-of-support were the underlying Red Hat 7 OS and VMware 6.5 End of Support.

End of Manufacturer Support for Software for CMS18 was 15 July 2020 with Targeted End of Services Support 15 July 2025.

End of Support is a very vague term and it needs to be clearly understood. When End of Manufacturer Software Support hits you stop getting updates and security packs. Avaya will continue to "assist" with keeping the system running (or reloading) through End of Services Support.

 

[msk69]

Thanks Sean and Jimbo for the help.