Entry is bad 1

[iriestar]

I have an ext that has been working fine for over 3 months. all of a sudden I cannot disp, ch or rem the ext. it keeps saying entry is bad. When I list st it gives the port number TTI Port with a ? for type. Has anyone seen this before.

 

[jglittle]

I would try to use the Personal Station Access (PSA) Associate Code, ours is *4. Go to the phone, on the keypad do *4(Station Number)#(Security Code)# (E.G. *41234#1234#).
Sometimes phones forget who they are and what they're supposed to be doing. That should give it a little kick in the butt to remember.

Hope this helps,
LittleJohn
>>>------>

 

[lopes1211]

Sounds like software corruption. You'll need to call Avaya (i would specifically use the words "software corruption&quot and let them know what's happenning. Someone from the soft corrupt team will have to remove the station record so you can work with it again.
-CL

 

[sjforcum]

iriestar,

I had the same thing happen to my switch recently. The only way I found to fix it was a reset system 1. It wouldn't hurt (other than your wallet) to have Avaya look into the corruption, but a reset system 1 should get everything back so you can make your changes.

 

[iriestar]

Thanks...It was software corruption...Avaya took care of it.

Always grateful

Irie