technickelone
Programmer
Is there a way to make an entry point to a DN or ACD instead of a route?
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Entry in RLB to DN or ACD
- Thread starter technickelone
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not in an rlb, but you can point a number, say 1234 to a dn or acd both internal and external
ld 23
new
acd
1234
maxp 1
ncfw xxxx (your new target), ignore all the other prompts, now dial 1234 and you'll get xxxx
john poole
bellsouth business
columbia,sc
ld 23
new
acd
1234
maxp 1
ncfw xxxx (your new target), ignore all the other prompts, now dial 1234 and you'll get xxxx
john poole
bellsouth business
columbia,sc
The RLI prompt "LTER" means "Local Termination" - that's the trick to having a 9+number terminate at an extension.
If you say LTER YES and assitgn DMI to strip the user dialed number, repacing it with whatever DN, it'll work.
~
If you say LTER YES and assitgn DMI to strip the user dialed number, repacing it with whatever DN, it'll work.
~
- Thread starter
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technickelone
Programmer
Thanks will try. This is related to my other question about using Callpilot as a backup when our rightfax server is down. Its basically an efax type service but inhouse.
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