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Entire domain unable to send/receive emails?

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doahmont

IS-IT--Management
Apr 11, 2011
9
US
I am by far not an expert when it comes to Exchange. I inherited this exchange server from the last IT guy who worked at my current job. That being said, all of a sudden I have an entire domain unable to send/receive emails... Error logs are showing that the server "HR-MAIL" is unable to connect to a domain controller. I can ping the domain controller, so I know communication is fine... Any thoughts or other info needed? Thanks.
 
You may be able to ping the DC by name, but what happens when you ping just the domain? Does it resolve and get a response?

Is there a DC/GC is the same AD site as the Exchange server?

What happens if you restart the services/reboot the server?

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Update... I, at first, was not able to ping the domain by name. After a restart and some manual stopping/restarting of services, I was able to. Still no mail delivery. Messages would just hang in the outbox. Through some further investigation, we saw that the "Transport service" was not running, and I could not get it to start manually. I did finally get it to start, and approximately 5 minutes later everything was fine. I would still like to get to the bottom of this so it doesn't happen again. @TechyMcSe2k I will definitely check the tools out you recommended. I am hoping this is just a weird DNS issue, but not sure...

@58Sniper there is a Domain Controller in the same domain. And as I mentioned above, I was not able to ping the domain at first... Then was able to after a restart. I'm thinking something with DNS, but I'm not sure exactly what...
 
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