Enterprise - formatting issues

[mchoss]

Crystal 8.5
Enterprise 8
Win 2000 server
SQL Server

Has anyone ever encountered the problem whereby you format a report within Crystal perfectly well, it previews correctly, it even displays correctly through your local enterprise setup ... you then publish on a client site and many of the fields suddenly 'bunch up' or are cut short?

I presume this is something within the display elements/config of the system - but any ideas where to begin tweaking?

There are a number of hotfixes on the crystal decisions site but am reluctant to just 'slap these on' a production server, however i don't see the problem locally.

Much Appreciated.

 

[lyanch]

The problem is more likely missing, or different printer drivers.

Lisa

 

[synapsevampire]

Lisa is probably correct, the system you're placing it on is using a different printer driver, or doesn't have one installed.

Al Windows programs that format fonts, etc., are based on the current printer driver and there can be quite a bit of variance.

Also make sure that you use fonts that are also available on the target system (or install them on the target), and make sure that none of the objects on the report overlap, that can also cause problems.

-k

 

[mchoss]

Cheers guys.

I will investigate all these areas.

Thanks again