Entering tips after settlement with Aloha

[Tyler121515]

Hi, I need some advice on what to do. Last night I settled the batch before one of the servers entered her Credit Card tips. I thought it would be a simple matter of pulling up the Credit Card numbers by pulling up Aloha EDC's past settlement report, and entering the tips as separate authroizations. However, Aloha EDC's past settlement reports mask the middle four digits, so I am unable to do this. What should I do? Our CC processor is RBS Lynx. Will I have to contact them or is there a way to pull up full Credit Card numbers?

Thanks,

Tyler

 

[zahead31]

Run an audit report on that server, check "Non-Cash Payments" (or tenders - I'm not sure off the top of my head)

 

[Tyler121515]

Problem solved! Thanks a lot zahead!