martinduchesneau
Vendor
First time this happens to me. I'm trying to add a 4 mailbox keycode on a Calpilot 100 and it just won't take it. I got the System ID alright, got the authorization code too, retrieved the keycode from the KRS from Nortel's website with no issue whatsoever.
When I try entering the keycode using F983, 44 on a 7310 or above it says "Invalid code". I double checked to make sure there was no error between the keycode Nortel supplied, the code I wrote down and the code I typed on the phone. It's all good.
Then I tried using a laptop and loging on to callpilot manager by it's network jack. It says "Cannot add function (or something like that), please try again later". I copy/pasted the code from the *.key file from Nortel to the Callpilot keycode fields to avoid typos, didn't help...
So after rebooting the Callpilot I tried again these 2 methods only to hit the same wall again. Did this ever happen to somebody else? How do I get through with this?
Thanks
When I try entering the keycode using F983, 44 on a 7310 or above it says "Invalid code". I double checked to make sure there was no error between the keycode Nortel supplied, the code I wrote down and the code I typed on the phone. It's all good.
Then I tried using a laptop and loging on to callpilot manager by it's network jack. It says "Cannot add function (or something like that), please try again later". I copy/pasted the code from the *.key file from Nortel to the Callpilot keycode fields to avoid typos, didn't help...
So after rebooting the Callpilot I tried again these 2 methods only to hit the same wall again. Did this ever happen to somebody else? How do I get through with this?
Thanks
