Hi,
I'm having a problem entering Credit Notes in MS CRM. I'm migrating Credit Notes and Invoices into CRM from our accounts for Sales History reference. Invoices and Invoice Details are migrating fine, Credits aren't. Invoice Detail lines with a negative quantity are not calculating the Extended Value (or feeding through to the Invoice total value). When I open the Invoice Product screen for these lines an "Invalid Quantity" message appears at the top of the screen, although it does display values like '-1'.
I've modified the Invoice Product screen through System Customisation and changed the Quantity field so that "Minimum Value" is set to -100,000,000 instead of the default 0. I've also modified the associated fields that get calculated during a migration to allow negative values. I've published these customisations but it doesn't seem to make any difference.
Any ideas?
Regards,
Richie
I'm having a problem entering Credit Notes in MS CRM. I'm migrating Credit Notes and Invoices into CRM from our accounts for Sales History reference. Invoices and Invoice Details are migrating fine, Credits aren't. Invoice Detail lines with a negative quantity are not calculating the Extended Value (or feeding through to the Invoice total value). When I open the Invoice Product screen for these lines an "Invalid Quantity" message appears at the top of the screen, although it does display values like '-1'.
I've modified the Invoice Product screen through System Customisation and changed the Quantity field so that "Minimum Value" is set to -100,000,000 instead of the default 0. I've also modified the associated fields that get calculated during a migration to allow negative values. I've published these customisations but it doesn't seem to make any difference.
Any ideas?
Regards,
Richie