Ent Man Problem

[mitelmmaniac]

Hi,
I am having problems trying to add a new node to enterprise manager. It is saying "License Failure". My App Record on the AMC says i have unlimited nodes. its been a long day, am i being stupid?

Any Ideas

cheers
MM

Desk Jockey Lunacy

 

[Mitelpassion]

do you have nodes configured already?
try doing a sync again to make sure your licenses are valid.

if else fails you should probably escalate to Mitel 3rd line

 

[mitelmmaniac]

Yeah i have 2 nodes on there already. Checked with Mitel and the licenses are on the AMC and ok to use. will try and run a sync.

cheers

Desk Jockey Lunacy

 

[mitelmmaniac]

Just to add to it, when I try and backup my opsman data it fails with system error and nothing in the event viewer the same as Chrismit's thread but I can't do it without PBX data or Programmable Data selected!

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[tomcotton]

What OS and hardware is the server running?

 

[mitelmmaniac]

Its on server 2003 r2 sp1

All sorted now. The smdr folder was missing out of the sx2000 folder. And the license file needed reapplying for the ent man problem.



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[mitelmitel]

This problem was different to mine. My Ops only failed if you selected Programmable Data.

Glad you got it sorted in the end though.

 

[mitelmmaniac]

Yeah mine worked fine when I removed smdr data, that's how I found it.

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