We are a startup company specializing in telephony network solutions. We proudly present Smart-PBX, a comprehensive solution designed to effortlessly manage the HiPath 4000 system.
Our product offers two main features:
1.Smart-PBX-Control: This feature provides a user-friendly interface to simplify the management of the HiPath 4000 telephone system. Capabilities include:
Station Management: Enable or disable individual stations, swap station assignments, or edit station names with just a few clicks.
Call Restrictions: Control the ability of specific stations to make external calls, ensuring security and compliance with company policies.
These features have been developed based on requests from our current clients, and additional commands can be easily integrated (any AMO command could be supported).
2.Smart-PBX-CDR: This function allows users to query the HiPath system to retrieve all phone call logs and display them through a user-friendly interface.
Main features are :
Detailed Call Logs: Every call log displays vital information such as the date and time of the call, involved phone numbers, call duration, and the call outcome (answered, missed, directed to voicemail).
Advanced Search and Filters: Utilize extensive filtering options to sift through call logs based on date, time, phone number, and duration, allowing for efficient retrieval of specific call records.
Monitoring and Analytics: Gain valuable insights with in-depth analyses of your telephony data, such as call volumes, average call times, peak calling hours, and rates of missed calls. This data helps identify usage patterns and operational bottlenecks.
Optimization Tools: Analytical tools help pinpoint high traffic periods and frequent issues, suggesting practical solutions like staffing adjustments or system enhancements to improve efficiency and customer satisfaction.
[tt]Ongoing Work[/tt]
ChatGPT Integration for Command and Query Handling: We are currently developing features that integrate a ChatGPT-based chatbot into our system. This addition will enable users to issue specific commands or perform particular CDR queries interactively. For example, users can request to disable a particular station using its username or inquire about which days receive the highest call volumes. This tool aims to simplify operational tasks and enhance the accessibility of data through conversational interfaces.
If you're interested to our solution, please contact us : ncheniki@infeurope.lu
Our product offers two main features:
1.Smart-PBX-Control: This feature provides a user-friendly interface to simplify the management of the HiPath 4000 telephone system. Capabilities include:
Station Management: Enable or disable individual stations, swap station assignments, or edit station names with just a few clicks.
Call Restrictions: Control the ability of specific stations to make external calls, ensuring security and compliance with company policies.
These features have been developed based on requests from our current clients, and additional commands can be easily integrated (any AMO command could be supported).
2.Smart-PBX-CDR: This function allows users to query the HiPath system to retrieve all phone call logs and display them through a user-friendly interface.
Main features are :
Detailed Call Logs: Every call log displays vital information such as the date and time of the call, involved phone numbers, call duration, and the call outcome (answered, missed, directed to voicemail).
Advanced Search and Filters: Utilize extensive filtering options to sift through call logs based on date, time, phone number, and duration, allowing for efficient retrieval of specific call records.
Monitoring and Analytics: Gain valuable insights with in-depth analyses of your telephony data, such as call volumes, average call times, peak calling hours, and rates of missed calls. This data helps identify usage patterns and operational bottlenecks.
Optimization Tools: Analytical tools help pinpoint high traffic periods and frequent issues, suggesting practical solutions like staffing adjustments or system enhancements to improve efficiency and customer satisfaction.
[tt]Ongoing Work[/tt]
ChatGPT Integration for Command and Query Handling: We are currently developing features that integrate a ChatGPT-based chatbot into our system. This addition will enable users to issue specific commands or perform particular CDR queries interactively. For example, users can request to disable a particular station using its username or inquire about which days receive the highest call volumes. This tool aims to simplify operational tasks and enhance the accessibility of data through conversational interfaces.
If you're interested to our solution, please contact us : ncheniki@infeurope.lu