Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Enhanced CC on CP150

Status
Not open for further replies.

htowndave

Vendor
Sep 28, 2004
27
US
Now correct me if I am wrong, but once you enter the keycode for the enhanced CC on a CP150 shouldn't I see 10 skillsets/30 active agents or something like that. The keycode was put in the CP150, but all I see are 2 skillsets, 10 active agents, CC reporting, super help and intelligent routing. I also only have the option of recording 30 greetings in yhe CC setup...things like that. I see Enhanced CC installed, but I still have some basic CC features. Any help would be appreciated. Thanks.
 
sounds lke key code failed...call nortel and try a new one

If i lived in colorado i would be skiing already.But i dont so its a long 4 weeks till opening day.
 
FYI the Nortel documentation is incorrect. Supposed to be corrected in 4th quarter of '05, but a little late it seems.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top