Encrypted Emails in Act 2007 1

[kistinga]

Sometimes when users attach emails to Act 2007 from outlook, the email shows up as encrypted. (Various foreign characters rather than the text.) Is there anyway for me to prevent this from happening. I can solve the problem by coping and pasting the email, but I would like for it to fix it on its own.

Thanks,
Anna

 

[GLComputing]

You mean in the ACT! History it's showing with a Chinese font?

Yes, this was a bug in ACT! 2007 with emails >32KB when adding Message Text from Outlook

It's only fixed in ACT! 10.01

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au