Encapsulating page failed

[dlaguinto]

Hello Everyone, I am receiving an error that states:

Error in File [FILE NAME]: Encapsulating page failed.

Unable to retrieve Object.
Error in File [FILE NAME]: Encapsulating page failed.

The report runs fine on my desktop but not on the server through Central Management Console.

I have verified:
ODBC connection is the same on both desktop & server.
Through Design, Database>Verify Database.
Through Design, File>Report Options Show All Headers On Drill Down is not checked.
Through Design, File>Page Setup No Printer is checked.

Crystal Version is XI
Business Objects is 11.5

I did notice that the server is on .NET 3.5SP1 and my desktop is on .NET4. Would this be a contributor to my symptoms?

Thanks in advance!

 

[hilfy]

The .NET versions should have nothing to do with this - BO is not a .NET application. Also, this version of BO came out around the same time as .NET 2.0 - so it won't use either version that you mention.

What are you doing when you get this message? Viewing the report? Running it on a schedule? Is the Cache server running on your BO system? Do you get this error with other reports?

-Dell

DecisionFirst Technologies - Seven-time SAP BusinessObjects Solution Partner of the Year

http://www.decisionfirst.com