Enable Desktop Capabilities on a MailBox

[chadnewman]

I have a general mailbox that I'm trying to connect to via IMAP, but I'm being told the Mailbox does not have desktop capabilities.

I did test a few other mailboxes and it works fine. What do I need to set to allow the general mail box to have Desktop capabilities and access from Outlook via IMAP?

Thanks,

Chad Newman

 

[DBrewsky]

Change the CLASS OF SERVICE (COS) on the General Delivery (GD) Mailbox to match those that work. By default, I believe the GD mailbox uses COS 1. You can modify any COS to allow unified messaging.

Now, this is a change from the past as now there is a check on the number of mailboxes that have Unified Messaging allowed, and if this exceeds licensing, it will let you know.


--DB