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EMV Deadline (Oct 1, 2015) Status for POS systems

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TobeThor

MIS
Jan 24, 2005
393
US
The Hospitality portion of client base have various POS systems and we have been gathering generic EMV info regarding the deadline and security aspects of EMV but I wanted to ask this forum about what details you are getting or distributing. What choices will Aloha/Micros/Digital Dining/Posi-Touch, iPads sites have when it comes to integrated hardware for reading EMV cards? We are not a POS distributor but our clients are asking us for advice when it comes to EMV and many asking if they should go back to using stand alone credit card machines vs. their currently integrated swipes.
 
I know that POSitouch will have it. The 2 software companies that do the CC transactions for POSitouch are working on certifications already. Part of the problem for many software companies is the enormous amount of money they will have to pay each processor to get certified, talking about 35K per processor. So you may see larger processors will have the integration first like Mercury and FDMS. The less popular ones will likely have to wait. If you're processing with Elavon, I would bet they will have to put you on a different platform like TSYS while they get the software companies to integrate to them for EMV.

Datacap will have it as well which is used for many of the mid level POS systems. Not sure on Micros or Aloha, they make their own equipment. Choices will be readers that you can bring to the table or readers that attach to terminals.

You don't have to have EMV, if you don't and you accept a bad credit card, you are on the hook for it after October 1st. Those cards would be ones that were duplicated or encoded on the mag strip. If you have EMV and someone presented one of those cards you would have to swipe it because it doesn't have a chip so you'd still be accepting a bad card yet since you have EMV, you won't be liable.
Most restaurants aren't targeted with these cards but I suppose it will happen. The amounts though would be small.
I think we're going to see a lot of large chains not adapt it right away. They will decide that the cost to add the readers will be way more than they will ever save in charges not passed on to them. Many local restaurants might not see the benefit, most of their customers are regulars.



 
We need to decide what to do for the EMV change - we are running Aloha QS 6.4.26 & same version on EDC.

In addition, we are interested in reducing the number of physical credit card receipts and am looking for a signature pad type solution that is very durable/hard to break.

What are you guys doing/using?

 
Micros/Oracle says you have to go with your processor. I know that US Bank has some devices that are good to go on Micros 9700. As for the other Micros systems, I don't know.
 
Well, things changed since April. The standoff ended and the processors gave up on trying to charge the software companies to pay.
Each device needs to be certified with each processor and of course interfaced to each software program. If you decide to change processors after you go EMV, expect to pay a lot to change as the hardware may not be compatible with the new processor.
 
Micros/Oracle seems to be backing out of handling credit card transactions and handing them off to 3rd party systems. I had demos/meeting with a couple of the major players, and it doesn't look like any of them will be ready for the 3700 systems in time for the deadline. Honestly, I like the idea of a 3rd party, hand held device for CC processing. Taking our POS servers and everything else that can access them out of PCI scope, and the resulting reduction in pen tests and scanning, will almost be worth the cost of the hardware.

I'll probably go with Merchantlink's product when it's ready. So far they're the only one that has an offline solution, and have dumb terminals liked to a central hub which will be the only piece of hardware that will need software updates.
 
I think that's what Elavon is going to be using as well.
 
Nope. Their wireless solution is part of phase 2, which didn't have a timeframe when I met with their NY rep about 4 weeks ago. Another reason I'm leaning towards MerchantLink; they're starting off from day one with wireless units that communicate with the server rather than specific workstations. They're also the only one I know of with offline capabilities, and can be used with our current processor until they're certified and then switch over to actual EMV transaction behind the scenes. After that switch, EMV cards that are swiped will result in a "please insert card" message.
 
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