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Empty Buffer Event

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ddaily

IS-IT--Management
Aug 23, 2001
26
US
Sometimes a client agent on a server will get hung. The job log will have the error. "Client Agent Empty Buffer Event". It does not happen all the time, but when it does it throws my backup shcedule way behind. Anyone know how to fix this?
 
Which version of Arcserve? Service packs? Patches?
Which platform is Arcserve running on? What is the OS version and patch level?
Is the target being backed up locally, via SMB (network) or an agent?
How is the network setup (same net, router between, 10? 100? full duplex/half?

Jim P. Ames
jimpames@hotmail.com
 
Win2000 sp2. Arcserve 2000 Server Build 1050. Arcserve Client Agent 1037.

Dell Poweredge 6300 Quad zeon 400 mhz with 2 gigs of ram.

Overland Super DLT Minilibrary express 2 drives. Scsi adaptec Ultra 160 (29160/7892)
 
Did you apply ALL of the patches for the server and the client?
This message seems to be undocumented.
Your best bet is to call CA on this one...
Jim P. Ames
jimpames@hotmail.com
 
Thats what I am afraid of. Both of the servers that are doing it are Oracle servers. They run the Oracle client just fine. Go figure.
 
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