embeded CMM

[Orintas]

Hi all,
i have installed CMM 5.2 on s8300, and configured using documment from Avaya: "Avaya Aura™ Communication Manager Messaging. Installation and Initial Configuration"

Signaling group and trunk group is up:
STATUS SIGNALING GROUP
Group ID: 3 Active NCA-TSC Count: 0
Group Type: h.323 Active CA-TSC Count: 0
Signaling Type: facility associated signaling
Group State: in-service

TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy

0003/001 T00021 in-service/idle no
0003/002 T00022 in-service/idle no
0003/003 T00006 in-service/idle no
0003/004 T00007 in-service/idle no

Status of VM server is OK:
Server Status

System status of VM
MESSAGING IN SERVICE
System status of ela
/ela/registration/sys_stat/bin/status: The enhanced lists software is running...
System status of iim

Internet Messaging is currently: Running
Percent of media space in use (contains queues): 7.0%
Number of incoming messages in queue: 0
Number of outgoing messages in queue: 0
Number of SMTP receive sessions running: 0
Number of SMTP send sessions running: 0
Number of POP3 sessions running: 0

System status of mtce
Begin System Verification Checks -
File System Capacity Check Passed
IPC queue check passed

System status of vs
Voice System is Up
Number of Purchased Voice Ports 2
Number of Voice Ports In Service 2
Available Hours of Speech 312
Used Hours of Speech 7
Maximum Hours of Speech 319
Number of Available Text-to-Speech Sessions 4

Voice chanels is ok:
Voice Channel Monitor
Prev Next
Channel Calls Today Voice Service Service Status Caller Input Dialed Digits
0 0 *On Hook
1 0 *On Hook


But, when i dial from extension to hunt group number, i have denial event:
LIST TRACE

time data

08:56:06 active station 400 cid 0x22d
08:56:06 G711A ssff ps:20
rgn:1 [192.168.110.9]:3322
rgn:1 [192.168.110.252]:2052
08:56:06 call-forwarding
08:56:06 term hunt-group 3 cid 0x22d
08:56:06 call-forwarding
08:56:06 term hunt-group 3 cid 0x22d
08:56:06 call-forwarding
08:56:06 term hunt-group 3 cid 0x22d
08:56:06 denial event 1026: AUDIX Unavailable D1=0x1 D2=0x22d
08:56:06 call-forwarding 9497
08:56:06 reorder hunt-group 3 cid 0x22d
08:56:09 idle station 400 cid 0x22d


Where cann by a problem, or my mistake?

 

[daveinwearside]

have you set the switch link administration up. (bottom of the messaging admin page)?

If you haven't the VM wont start.

D

 

[pganoe]

Have you checked that the Node number in Dial Paramenters and in Switch Link are the same?

PG

 

[Mitch672]

also check the public & private numbering, you need to send the 4 digits of the extension number to the trunk group of the audix... this is how the integration works.

Also, I would suggest you give that system at least 8-18 H323 IP trunks, the max configuration is 12 call answer ports, with 6 transfer/MWI ports, which would be 18 IP trunks total.

This is setup in the "switch link administration", you must stop/start the CMM system to change these paramters, then add the correc t# of IP trunks to the trunk group for CMM.



Mitch

AVAYA Certified Expert

 

[billybobdan]

Would like to see the hunt group forms, looks like ther is no AAR access code. and also page 1 of feature-access form

 

[Orintas]

Thanks all for answers, but when i writed an answer, i found my mistype on aar analysis table, i was entered wrong HG number...
and 1 change more, that i have made, was that, i have changed number of h323 trunks from 4 to 8 (from Mitch672 information)

thanks for all....