Embedded Voicemail Transfer

[cadieuxr]

Hi

I have a Mitel 3300 ICP configured with 3 SIPs representing 3 different cities. We are using the embedded voicemail. I have a user configure his cell phone in the personal contact of the voicemail for the option 2 to call his cell phone, which works, however he is in location 2 and it uses the location 1 SIP. Each location has a limited number of outgoing lines, and I wanted to direct the calls for that user to go through the second SIP rather than the first SIP so that the first location doesn't have problems with not enough lines because all three cities going through it?

Thank you.

 

[AlphaMann]

If it is just kind of a one off, use your ARS.
Make sure that you have a separate ARS Route configured to use the specific SIP trunk that you desire and note the Route number (lets call it XX).
Under Digits Dialed add the cell phone with your prefix dial - eg. 92045551234 with 0 digits to follow using route XX