embedded voicemail issue

[JustinIPO]

Hey Guys,

I am running into a embedded voicemail issue using the SD card. After the beep the first 2 or 3 seconds do not record so after the voicemail is left the first few words are not captured. I confirmed they are leaving messages AFTER the beep and seems like it take is a few seconds for it to actually record.

Its a IPO 500V2 software release 9.0.12.0 build 1006

I have rebooted the IPO still same issue. SSA is not showing and errors or alarms on the SD card and the SD card has 55% open storage space on it.

Any suggestions?

Thanks,
Justin

 

[Nortel4Ever]

I would try using Manager to format and recreate the SD card.