There are several issues with older versions of IP Office and EVM. What version are you running? If you haven't upgraded to 4.2(17) you might want to start there.
Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office
"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
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