Background:
I should first mention that this problem is intermitant at best - which is why i am having trouble fixing it. My users run Outlook 2000 and interface with a Windows 2000 SP2 Server paltform, running Exchange 5.5 SP3.
The Problem: X-)
Every so often one of my users will send an email to multiple recipiants with recipt reply turned on. All the recipts will be returned - no problem there. However about 3 to 5 days after the initial email was sent, another round of recipts come thru. It has been confirmed that the original email was sent again, the problem is by whom or what?? None of my users are sending the mail again. Is there some sort of store and forward function in Exchange?? I am unable to find where these emails are being generated from or why they are benig sent again - any suggestions would be appreciated. Thanks...
I should first mention that this problem is intermitant at best - which is why i am having trouble fixing it. My users run Outlook 2000 and interface with a Windows 2000 SP2 Server paltform, running Exchange 5.5 SP3.
The Problem: X-)
Every so often one of my users will send an email to multiple recipiants with recipt reply turned on. All the recipts will be returned - no problem there. However about 3 to 5 days after the initial email was sent, another round of recipts come thru. It has been confirmed that the original email was sent again, the problem is by whom or what?? None of my users are sending the mail again. Is there some sort of store and forward function in Exchange?? I am unable to find where these emails are being generated from or why they are benig sent again - any suggestions would be appreciated. Thanks...