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Email timeout errors

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ekke85

Technical User
Dec 7, 2003
31
GB
Hi

I am very new to Cognos and i really need help on this one. We have a Cognos 8 server with all the update and everything. Ever since we upgraded from version 8.1-8.2 we have problems with the emailing of reports. I have checked the exchange server and the virus scanner and everything. This is the error that is mailed to us:

"We were unable to send you a message. This may be due to the message size. Please contact your administrator."

I checked that the server can send files up to 15mb, the reports is always nice and small so this should be more than enough. We never had this problem before upgrading. Is there anybody with a simialar problem? Is it just me? Please help were you can.

ekke85
 
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