Email Notifications

[ChuckVanT]

I have a Crystal Enterprise 8.5 server and I want it to email me when any report fails, succeeds, or whatever. How do I do this?

I've seen how to do this before, but I'll be darned if I can find it.

Thanks in advance for any and all help!
Chuck

 

[synapsevampire]

Check out:

http://www.apos.on.ca/sections/07-SoftSol-InstMntr.shtml

-k

 

[rhinok]

Unfortunately, this was a feature of Seagate Info that didn't make to CE 8 or CE 8.5. I havent' played with CE 9 yet, so I don't know if the feature is available there.

Your only option is to either use a third-party app like the one SV indicated or to build your own using the SDK.

 

[ChuckVanT]

THANKS!! It was the APOS Instance Manager where I did see it.

Thanks for the "Mind-Read"!

Chuck

 

[synapsevampire]

You can view all instances, check the View Instances by user/status on the main CE 8.5 page.

It would take a bit of code, but you could write something to email notifications of failure.

-k

 

[JEX]

In CE9 you can do this easily out of the box - CE9 has Success and Failure Events with email notification. Why pay for a 3rd party application?

J

 

[2techie]

This feature is available in CE8.5 as well.

Vishal

 

[synapsevampire]

Vishal: Where is it?

-k

 

[2techie]

Hi,

You can create events using the Events option. Events can be used to schedule other reports based on success or failure of some reports. How ever you can not have an email notification for this, Not in CE8.5 and CE9.0 as fas as my understanding goes.

If anybody knows how to enable that feature[and if that exists], what JEX said, Please explain the steps to do that.

Vishal

 

[rhinok]

OK, based on what Vishal said, you could do the following:[ol][li]Create a 'Failure' report for each report[/li][li]Create a 'Failure' event for each report, which causes the 'Failure' report to run[/li][li]Set the default destination for each 'Failure' report to SMTP to your email address[/li][/ol]Honestly, this is too much effort. It would be easier to simply use the following 'sample' application that's included with CE 8.5 (this is the tool referenced by Synapsevampire, above):

[URL unfurl="true"]http://<insert[/URL] your server here>/crystal/enterprise/websamples/appredir.csp?app=InstancesByStatus

This tool will let you quickly search for all failed instances. If you clear all failed instances on a regular basis, then this tool may fulfill your requirements until you upgrade to CE9. You also won't have to purchase third-party software.

Best of luck...