email notification of voice messages received

[2BAvoice]

Can't seem to find exactly how to setup email notification.
When a particular subscriber receivew a voice mail message, I want it to email notification. Is this a user defined destination, or must I set it through subscriber management, and if so, how do I? We have Avaya Modular messaging and an S8720...

 

[2BAvoice]

Boy, must be Monday morning, let me restate: I have a "help desk" mailbox. What I would like is to have this mailbox, upon receiving new voice mail, send an email notification. Is this possible or do I have to get some evmNotify software, or something like that?

Thanks and sorry for the first entry.

 

[98Converter]

You should be able to set this up under the Assistant tab in the Subscriber Options...

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[2BAvoice]

These seem to be my options, can't seem to locate specifically where you are suggesting...

Messaging Administration
Networked Machine Management
Subscriber Management
System Administration
Trusted Server Management

Basic System Administration

Access Security Gateway (ASG) Administration
Password Administration
Modem and Terminal Administration
Alarming Administration
TCP/IP Administration
SNMP Administration
Web Server Administration
Date and Time Administration
Install Avaya Root Certificate
Console Administration

Feature Administration

Internet Messaging
Enhanced-List Application

System Configuration and Status

System Status
System Monitor
Verify System Installation
Display CMOS Settings
Verify CMOS Settings

Utilities

Software Management
Backup and Restore
Eject CD/Unmount DVD
Start Messaging Software
Stop Messaging Software
Shutdown System
Reboot Information
Reboot System
Audits
Request Remote Update

Logs

Administrator's Log
Alarm Log
Maintenance Log
Administration History Log
Backup and Restore Logs
Configure Subscriber Activity Log
Subscriber Activity Log
VM Start-up Log
Internet Messaging Logs
Enhanced-List Delivery Failure Log

Reports

System Evaluation Report

Diagnostics

TCP/IP Diagnostics
Disk Information
Test Alarm Origination
Test LDAP Connection

 

[2BAvoice]

When I try to launch subscriber options, I get a popup window that asks if I want to save a file, I do, and it doesn't seem to change anything...what's up?

 

[98Converter]

Have you installed the thick client on your machine? If so, can you go to Start - Programs - Avaya Modular Messaging - Subscriber Options?

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[2BAvoice]

All I have there is CMS, I am now helping another telecom guy who is remote to here. I do not have any Modular Messaging software at all, is there something I can download?

 

[98Converter]

I believe you'll need an SSO login to get that software.

Perhaps your BP can get it for you.

Maybe this will work:

If you log onto your MAS, then HTTP onto your MSS, you can edit subscriber, and at the bottom of the form, you'll see a Launch Subscriber Options from there... Then you can use the Assistant tab to set your email notification.

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[2BAvoice]

Got it! Thanks people, this site is great!