Email notification does not work

[ghosking]

Hi,

Is there anyone out there who has been successful in getting Arcserve 2000 to send an email to indicate successful backups? We have tried but are constantly being unsuccesful!

Seems like a simple thing for arcserve to do!

 

[itwigg]

use the thread titled CONFIGURE ALERTS
some useful comments. theres a batch file at the end that you may or may not be interested in. i'm working on a work around for WinNT.

 

[ghosking]

Looks like CA did a poor job on the notification front, it's a shame that this has not been rectified by a service pack. CA are arrogant though, so I guess it's always worked in their opion without an issue!

We will investigate BLAT as a way round this; or Backup Exec here we come!

Many thanks for your help

G

 

[retep37]

See the following Tek-Tips thread
thread478-539771 the link is messed up this is thread 478-539771
titled "How to configure SMTP alerts?"

I stumbled upon this thread and found an update to the alert program that user "Wiedie" pointed out and this works!!! It really works like a charm, I simply plugged in the SMTP server for our company and it works great.

Peter

 

[ghosking]

Many thanks Peter,

I have installed the patch and sure enough smtp test emails have come through - great!

However, I set up a test backup job in Arcserve and told the job to notify me on completion, but in the alert area I could not see the SMTP plugin, just "email" (which I chose), and no alert was received after the job completed. Is there a patch that Arcserve requires to recognise the smtp plugin from Alert Manager?

If I can get this to work then the solution is a great advance on the previous Exchange system.

 

[itwigg]

yep, I think its called BackupExec.

 

[Cyklops]

SMTP for e-mail alerts is supported as from ARCserve v9

regards