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Email Language Problems

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soundguy

MIS
Dec 12, 2001
94
GB
Hello,

We are running NT4 with Netscape Console etc for Email management. On the problem client we have Windows 98 Japanese and Microsoft Office 2000 (Outlook 2000) japanese version. It is an IMAP setup, so that users can access thier email from anywhere over the Internet.

When the user sends an email TO a Japanese recipient and CC the email to an internal mail account. The japanese recipient recieves the message OK, whilst the internal CC recipient recieves rubbish.

On the other hand-
When the same email is sent TO an internal mail recipient the email is OK.

This envolves the sender to send the email twice.
If the TO or CC contains a mix of english or japanese recipients it sends rubbish to the English recipients.

I am mighty confused.

My thoughts are pointing towards the information contained i the header i.e. charset=3Dshift_jis.
I take it that there will be two types of charsets since one is japanese and one is english. If the english client recieves this then it would be rubbish. (I dont know if I am thinking on the right lines)

Does anybody know of any reasons or solutions to this problem.

Regards
Phil
 
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