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email encryption and Outlook 2003

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heathramos2

IS-IT--Management
Jan 15, 2008
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US
I am trying to encrypt emails in Outlook but I keep getting the following error message: "Your digital ID name cannot be found by the underlying security system"

I have googled the error message and for the most part they say the same thing...that it is either a corrupt certificate or it is a public key issue.

my set up:

Outlook 2003
Microsoft CA (online and published to AD)

The certificate is still valid and shows up in AD (AD USers and Computers). I tried reinstalling it but no change. I exported the public keys of two users and manually installed them but no change. I created a contact in Outlook and imported the certificate to it but no change. I am able to send digitally signed emails w/o issues. Users are using those certs with wireless currently without problems. The certificate is enabled to be used for secure emails.

what could be wrong? I swear at point this set up worked but I hadn't tried it for awhile.

 
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