EMAIL Can send but can't recieve 1

[gtgren]

Hello ,
This is my first time setting up a email service and I have a website:

abc-inc.org

The website is hosted on server in our office on a cable connection:
The static IP address 24.xx.xx.62
The DNS is: 24.xx.xx.56

All given by the cable company.

The abc-inc.org site is registered on a domain website with two nameservers:
NS1.Domain.com
NS2.Domain.com

In the Imail admin I have:
abc-inc.org as the host name

The MX record is mbk-inc.org and goes to mail.mbk-inc.org
Two Host A records
mbk-inc.org 24.xx.xx.62
mail.mbk-inc.org 24.xx.xx.62

I can send out emails but when I try to reply back to emails I get errors.

Here are my questions:
*Why I am I getting errors should I wait for the new MX to take effect?
**Can and should I use outlook to check email, how dow I set that up? (What do I use for pop. smtp, etc..)
***In the SMTP service in Imail, should I should point to the 24.xx.xx.62 or use the DNS that the
cable company gave me.

Thank in advance

 

[skotman]

Can you post your real domain name? or mail me off site with it? I'm willing to be it's a DNS issue. What error are you getting back?
scott@scottspad.com

Scott Heath

http://www.scottspad.com

AIM: orange7288

 

[gtgren]

Here are my results, what could make it time out?

Getting MX record for mbk-inc.org... Got it!

Host Preference IP(s) [Country]
mail.mbk-inc.org. 10 24.153.154.62 [US]

Step 1: Try connecting to the following mailserver:
mail.mbk-inc.org. - 24.153.154.62

Step 2: If still unsuccessful, queue the E-mail for later delivery.

Trying to connect to all mailservers:

mail.mbk-inc.org. - 24.153.154.62 [Could not connect: Could not connect to mail server (timed out).]

 

[skotman]

My guess would be you are either behind a firewall and dont have the proper ports allowed through.

I know this is obvious, but make sure you have SMTP running on 24.153.154.62.

BTW, I tried connecting via POP3 and SMTP and could not.

make sure this is not a network issue, get on a machine that is local to your mail server (24.153.154.62) and type in at a command prompt:
telnet 24.153.154.62 25

You should get a reply such as:
220 mail.domain.com (IMail 7.15 16411-1) NT-ESMTP Server X1

Type QUIT to exit.

let me know how that works out and we'll go from there.


Scott Heath

http://www.scottspad.com

AIM: orange7288

 

[gtgren]

I am using a Wireless Router by Dlink. I had to go the application section of the Router and open the SMTP port. Now when I go to

http://www.DNSreport.com

and put in the email test part it works. The telnet part - telnet 24.153.154.62 25, did not work though. Should it? Thanks for the help!

 

[skotman]

This is a general firewall issue, the fancier ones can figure out whats going on but I dont know if the dlinks can...

Behind your firewall you will not be able to talk to your mail server via public IP because the firewall can't figure it out.

From the world you will have to use your public IP b/c well private IPs dont work...thats the rule.

so behind your firewall use telnet privateip 25

Scott Heath

http://www.scottspad.com

AIM: orange7288