Email attachment not viewable in Netscape viewer

[nerdo2]

I have a user that cannot view message attachments in the Netscape viewer. He has to open up notepad and view the attachment as text. I tried setting his .msg extension to be viewed with a browser but I couldn't make the change. Any suggestions?

 

[sisiro]

In Netscape Messenger, go to Edit -> Preferences -> Navigator -> Applications, and check the file association. If there is no association for that extension type, that means Netscape is not told how to open that type of attachment. Just create a new association and then try.

 

[nerdo2]

Hey thanks for the reply. I had already tried that and it wasn't working at all. I did uninstall and reinstall Netscape and that did the trick.