Email Address lookup gone serious

[BlackHawk2]

The Email address look up on Domino R5 does not seem to work.

An employee used the name Russ umong other names and instead of looking up in his private address book AND the company public address book, the Notes client ONLY looked up the the name in the Private address book, which I believe was imported from ccMail and resides on the employees hard drive.

Has anyone had the same problem?

I have the server configured for extensive lookup...

BH2 "Act before there is a problem. Bring order before there is disorder."
~The Tao Te Ching
#notes on IRC

 

[MarkhP]

On the workstation in question, go to File - Preferences - Location Preferences. On the Mail tab, check that a)Recipient name type ahead is set to local then server and b)recipient name lookup isn't set to stop after first match.

 

[BlackHawk2]

I did that....

I created an address bill@domain.com with the name Bill Smith.

We have a bill in the company.

I typed Bill into the TO: field and hit enter... and the bill from the address book was populated... the server did not seem to get searched.

BH2 "Act before there is a problem. Bring order before there is disorder."
~The Tao Te Ching
#notes on IRC

 

[BlackHawk2]

If I type Bill and then press F9 I get the Ambiguous Name prompt... but not if I hit enter.

BH2 "Act before there is a problem. Bring order before there is disorder."
~The Tao Te Ching
#notes on IRC

 

[MarkhP]

I understand properly now. This is how it works here also. I had a work around where I added a lowercase 'x' in front of any external addressee's first name (in the firstname field of address book). If I want to send to external contacts I can type xjohn and it will show all external contacts called john. Typing john would show all internal ones only. Not ideal by any means but it is workable for some users. I have asked Lotus consultants in the past about this and they didn't have any suggestion, saying it was working as it should. If anyone knows different, i'd like to hear as well.

 

[woonjas]

either that or educate the users to use F9 while addressing an email to check for multiple instances of a given name across the personal and server addressbook(s).

Woonjas
IRC: #notes on EFNet